Refund policy

Refund policy

Refund Policy

Returns

Our policy lasts 1 days. If 1 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted: (if applicable)

Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

Any item that is returned more than 3 days after delivery

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at [avatardesigner2020@gmail.com].

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at avatardesigner2020@gmail.com and send your item to: SkyZone, Nr Shyamdham Temple, Varachha Kamrej Road, Surat (GJ)-395006

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Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping

To return your product, you should mail avatardesigner2020@gmail.com your product to SkyZone, Nr Shyamdham Temple, Varachha Kamrej Road, Surat (GJ)-395006.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over Rs.500, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

When are Refunds provided?

We work to provide the most hassle-free online shopping experience. You are covered and your money is safe. Refunds are issued when In-line with Buyer Protection, when a dispute has been ruled in your favor

Refund Initiated

Once cancellation is initiated a full refund is initiated.

I've still not received the refund to my bank account. Why?

If you have received a mail from us confirming your refund request then be rest assured that we have initiated your refund request and are following up with financial organizations for the same.

Sometimes financial organizations take a longer time to process the refund request. However, if the refund hasn't happened by the date we promised, you can contact us. We will gladly help you.

We believe in satisfying and delighting our customers. The product which we sell we believe that is the best customer can get at the price. Avatar Designer continues work towards protecting our customer’s interests & strives hard to satisfy your needs with our friendly customer services. Our return policy is made keeping our valuable customers in mind and hence we have easy transparent procedure for it. However, we wish that you do not need to use the policy as far as possible but we do understand that under unforeseen conditions it is necessary to replace/return the product. To ensure this, we have designed hassle-free and streamlined process to return products, whenever applicable.

What is Return Policy Avatar Designer?

Our "100% Buyer Protection Program" allows for easy returns and exchange for:

  • Products which Different From mention / Showing on Website.
  • Products which you received in "Damaged/Defective/Broken" condition
  • Products not as per description/photo on the website.

All products must be returned in their original condition along with the bills and labels.

  • Please follow the below given steps:

For Register your dispute within 24hrs From the delivered time.

Disputes registered after Stipulated time we are unable to Accept Refund or Return. We are not entertain beyond Refund Policy keep always in mind.

What is process for Return Product?

You can raise a dispute within 24hrs of delivery.

For Return Email Our Team : avatardesigner2020@gmail.com

Please go through the below points to find out whether your shipment is eligible for return or not : -

For a return, customer needs to raise query through Email  within 24 Hrs  of the received product,

Email Us on : avatardesigner2020@gmail.com

  • If a customer wants to return the product, in any case, they need to send the product by their own courier service to our warehouse Take saree,kurtis,Lehenga Choli will not bear the courier charges.
  • As soon as we receive the product in our warehouse. Customer also get notification by SMS in register mobile number after we will transfer amount to wallet (Amount will be refunded in the wallet of customer by means of reward.) which can be used to purchase anything else from the website.
  • Returns are accepted only if there is a manufacturing defect in the delivered product.
  • Amount can be Replace only when we receive the product back at our ware house.
  • We shall not refund the shipping charges paid by you while purchasing the item
  • We shall not refund the customs duties or taxes, if applicable, or paid by you at time of receiving the goods.
  • For alterations, you can send the product back to us for which the shipping charges will be borne by the customer.
  • We will not process a refund in case you do not like the product due to any reason.  A Wallet amount will be authorized in this case. Our customers are hereby notified that we do not accept any cancellations
  • No returns shall be accepted for the items sold in clearance sale or during any promotional offers.
  • Returns are accepted only when the products returned are intact with original brand tags, packaging & are unused without any damage.
  • A person who ordered from our website, is agreed to our all the terms & conditions mentioned as above. One who does not agree with them, should not proceed to order anything from our website
  • All the legal cases will be the treated in only surat jurisdiction court.
Sunday,Monday,Tuesday,Wednesday,Thursday,Friday,Saturday
January,February,March,April,May,June,July,August,September,October,November,December
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